International Customs / Duties / Fees / Taxes
Our website lists purchase price in US dollars.
We do not include international VAT, tax, or duties in our displayed price.
We love surprises, but not when it comes to unanticipated fees. Our iGlobal shopping cart will automatically provide a calculation at checkout based on your shipping destination for the duties and taxes your government will require for your shipment to enter the country. These are the same duties and taxes that would be included in your purchase price if shopping locally.
Your location will automatically be determined by your IP address and your checkout experience will be customized accordingly. You may select or change your shipping destination country by clicking the flag icon in the top menu bar before proceeding to checkout.
You now have the option to pre-pay all import fees and taxes directly through our checkout, making purchasing fresh from our Los Angeles studio as effortless and predictable as shopping local. When you opt-in to completing your purchase with your country’s VAT, duties and taxes prepaid, your total at checkout will reflect your guaranteed total landed cost.
If you opt-out of prepaying these fees, it remains your responsibility to complete payment through your customs office or delivery service in a separate transaction prior to receiving your package.
May Lindstrom Skin is not responsible for any delays incurred due to international customs issues, nor any additional duties or taxes your country may require should you opt-out of prepayment. We recommend familiarizing yourself with your local import policies prior to ordering.
Packages will be marked at full value in accordance with the law.
No returns or refunds will be issued due to customs delays, holds, or duty fees beyond our control, nor for unclaimed packages.
* If DHL does not service your country, we will dispatch via USPS where possible. We are currently unable to ship to Spain, Indonesia, Peru, and certain other countries with restrictions on the importation of cosmetics. If you have questions, please email firstname.lastname@example.org.