Shipping

crafted and handled with love

If your questions are not answered below, send us a note at care@maylindstrom.com.

United States

Each bottle is inspired, blended, and carefully filled from our private studio in micro batches for ultimate freshness and efficacy. Packages typically ship from Los Angeles within 1-4 business days of your order confirmation. Allow an additional 2-5 business days for normal freight time to your destination. During special promotions, expect some delay as our small team works to deliver the most extraordinary service to you. We are closed on weekends and holidays.

USA
Packages within the USA always ship complimentary via USPS Priority Mail

International

Our website lists purchase price in US dollars. 

All international packages ship via DHL Global Express.*

International orders with a product total over $200 ship free.

International orders with a product total under $200 ship with a $30 flat rate.

All order totals will include local tax, if applicable, to be prepaid at checkout.

International Customs / Duties / Fees / Taxes
We love surprises, but not when it comes to unanticipated fees. Our tax and duty calculator will automatically provide a calculation at checkout based on your shipping destination for the duties and taxes your government will require for your shipment to enter the country.

In service to you, we are covering the payment for your required duties as a gift, leaving only regional taxes as your responsibility. This is the same tax that would be included in your purchase price if shopping locally. These taxes, if applicable, will be included in your order total and pre-paid at checkout.

We make every effort to ensure that shopping fresh from our Los Angeles studio is as effortless and predictable as possible. When you complete your purchase with us, your total at checkout will reflect your total landed cost.

Packages will be marked at full value in accordance with the law.

No returns or refunds will be issued due to customs delays or holds beyond our control, nor for unclaimed packages.

*If DHL does not service your country, we are currently unable to ship to you through our website. Please see our Stockist Locator for alternative retailers. We are currently unable to ship to Italy, Indonesia, Mexico, Peru, Spain, and certain other countries with restrictions on the importation of cosmetics. If you have questions, please email care@maylindstrom.com.