handled with love

If your questions are not answered below, send us a note at

We want you to LOVE every element of your May Lindstrom Skin experience. If you are not enamored with your selection, we do not wish for it to gather dust or disappointment. Please send a note within 30 days of delivery to We welcome the opportunity to work alongside you to explore if we can facilitate a match with your unique needs and the product you’ve chosen, or to arrange for a stress-free exchange, credit, or refund so you might discover something you fully adore.

Should a return be requested, there are two options for your service:

  1. You may receive a full refund in the form of a May Lindstrom Skin digital gift certificate, and we will cover your return shipping. This gift certificate will never expire, and you may choose to shop immediately, save for a later date, or gift to another.
  2. Your refund will be issued to your original payment method, less a $10 return shipping and administrative fee.


*Refunds, exchanges, and store credit are available only for purchases made through

*The Chocolate Box is not eligible for return or credit.

*Orders placed during gifting promotions where free product was received are not eligible for return.

*International shipping charges, customs fees, or taxes are not eligible for refund.